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Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Equipped yourself with this multi-functional TOYOMI 1.8L Borosilicate Glass Pot. It comes with a glass pot for you to reheat your drinks and a tea infuser to brew tea directly in the pot. This beauty pot comes with preset functions that faciliate easy use - Bird's Nest, Stew, Flower Tea, Normal Boil and Keep Warm. Enjoy watching your soup/tea/dessert boil through the glass - a beautiful addition for the kitchen or on the table during tea time.
Functions:
Flower (fruit) tea: Press this function for a full power boil first, followed by half power boil for 10 minutes then keep warm.
Bird’s Nest: Press this button for a full power boil first, then half-power boil for 30 minutes then keep warm.
Stew: Press this button for a full power boil first then half power boil for 2 hours then keep warm.
Boil: Press this button for a full power boil then keep warm immediately after it reaches 100 degrees celsius.
Borosilicate Glass Health Pot
SUS 304 Stainless Steel Materials
Automatic Thermostat
Settings will resume in 60 secs when pot is removed and replaced
Pre-set Timer Up to 9 hours 45 minutes
Keep Warm for 24 hours
High Quality Borosilicate Glass Pot
2 in 1 Cover Lid
Strix Thermostat from U.K.
Specifications:
Capacity: 1.8 L
220 - 240V ~ 50/60Hz
Power: 1200W to 1428W
Dimension: 311X262X260MM
Barcode No: 8886308915701
Safety Mark No: 171148-12
Download Instruction Manual Here:
Click Here to Download
