Shipping policy

Local Shipping (Singapore)

• Once the order is confirmed, delivery within Singapore will take 3-7 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be from Monday to Friday between 11 am to 5 pm, Saturday between 11 am to 4 pm.
• Should there be a failed attempt at delivery, additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are non-refundable.
• The delivery fee will cost $6.00 for purchases under $100. There will be free delivery for purchases above $100.00.

 

Self Collection

• We provide a self-collection option at our customer care center address at 459-461 Geylang Road Singapore 389420 (next to Lorong 25).
• Please call in advance before arranging for self-collection.
• Self-collection operating hours as below:

Monday to Friday: 9.30 am to 5 pm

Saturday: 9.30 am to 4 pm

• Please bring along your order confirmation email for collection.
• Collections are to be done within 2 weeks and will be canceled/forfeited if they remain uncollected without prior notice.