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Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Clean with ease with the TOYOMI Handheld Stick Vacuum Cleaner. This stylish vacuum easily tackles messes quickly. Its handy dimensions make it easy to store and its lightweight design makes it easy to control and carry. This unique handheld stick vacuum cleaner is equipped with three different heads that are each designed to clean separate surfaces and tight spaces.
It features a powerful 800W motor, HEPA filter and Mini Cyclone Design which prevents dust to enter the air, making it easy to clean the air in the room. The vacuum’s cyclonic dust container is more efficient than other conventional vacuum cleaners, with lower energy cost – it is environmentally friendly.
Light Weight Handheld & Stick
Switch On/Off Easy and Convenient for Use
Cord Length: 5M
Clean Exhaust Air with Mini Cyclone Design
Unique Floor Brush, Upholstery Brush and Crevice Tool 2in1
Streamlined Appearance, Fashionable Color Combination
Transparent Dust Cup for Easy Checking
Washable Stainless Steel and Multiform filter
Detachable without Tool
ECO Design – Powerful Cyclonic Dust Container with Lower Energy Cost
Easy Empty Dirt Cup! Clean Tight Spaces
Specifications:
Voltage: 220-240V~50/60Hz
Power: 800W
G. Weight: 3.1Kgs, N. Weight: 2.2Kgs
Size: 710 X 320 X 190 MM
Barcode Number: 8886308916173
Safety Mark No: 190887-12
Very disappointing machine. Sanction is ineffective.
I would not recommend this to anyone
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