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Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Not just a hotpot, but also a BBQ grill! With Toyomi's ComboCooker BBQ 6319, you can cook anything, all at the same time. Its fully marble coated removable grill pan & pot makes for even heat distribution, and individual heating controls for the grill & pot allows for greater flexibility when cooking. The best part? The grill pan is designed to collect oil drips in an oil drip tray and all parts are removable for easy clean up.
Download Instruction Manual Here:
Click Here to Download
-
Feeds 4-8 pax
- Heat Resistant Glass Lid - easy to clean
- Dual Cool-Touch Controls - individual temp. control for better flexibility
- Oil Drip Tray - grill pan is designed to have an opening that collects oil drips in a tray below
- Cool-Touch Design, Hand-safe handle
- Sleek, classic design
- Removable marble coated pot and grill pan
- Capacity (Hotpot): 2.0L
- 220-240V ~ 50/60Hz
- Power: 1600 - 1900W
- N. Weight: 3.79kg, G. Weight: 4.4kg
- Box Dimensions: 606 x 167 x 323mm (LxBxH)
- Barcode: 8886308916692
- Safety Mark No: 211052 - 12
Very good product. Highly recommended. Quality is good too!!
Easy to setup combo grill and hotpot, fast heated up and easy to clean. The only issue is oil splatter edge not high enough to cover. Thanks for fast delivery
Product was well packed and in very good condition.. Really appreciate the effort put in by the seller.. Thanks..
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