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Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
THE Must-Haves for Reunion Dinner.
Save 26% ($72 off) with this Limited-time CNY Sale Bundle! Only available from 8-14 Jan. Usual Price $270, now at only $198! 🔥
Bundle includes our TOYOMI Electric Smokeless BBQ (BBQ 2002) and our TOYOMI 5.8L Steamboat with Divider (HS 172DV) — literally all you'd need for an easy yet impressive reunion dinner.
*Both products are hits for CNY, so grab this bundle before stocks run out!
1) TOYOMI Electric Smokeless BBQ (BBQ 2002)
Make your next bbq with friends and family a smokeless one. We are excited to announce our TOYOMI Electric Smokeless BBQ which is perfect for 4-5 people. Enjoy your party without the smell of burnt charcoal, with the TOYOMI Electric Smokeless BBQ you will be able to enjoy your barbecue without having to worry about smoking up your entire house.
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2) TOYOMI 5.8L Steamboat with Divider (HS 172DV)
Have 2 soups at once with our TOYOMI 5.8L Steamboat with Divider HS 172DV. Made for use at home, this steamboat is designed with a stainless steel body to help prevent food from sticking to the pot and make washing easy. The pot is also removable from the heating plate for added convenience.
View Full Product Description Here
