Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
BBQ, Steam, Hotpot and Bake in Pocket Trays. With Toyomi, family meals have never been easier!✨The takoyaki pan is an additional purchase and it makes an excellent addition to the collection.
Multi Cooker with Stainless Steel Pot and Non-Stick Grill Pan
Comes with a Stainless Steel Steamer Rack
Efficient Cooking System
Multi Use, Useful for all Occasions
Quality, Reliability, Safety and Easy to Use
Thermostat Control with Boil-dry Protection and Automatic Power Off
Detachable Inner Pot for Easy Cleaning
Non-Stick Grill Pan for Grilling and BBQ
Stainless Steel Inner Pot for Slow Cooker, Hotpot, Boil etc
Stainless Steel Steamer for Steaming
Unique Cover Handle Design to Place While Cooking
Download Instruction Manual Here:
Click Here to Download
Diameter of Stainless Steel Pot: 29.5cm
Diameter of Grill Pan: 29.5cm
Diameter of Steamer: 28cm
Height for Heating Body: 10cm
Total Height with Grill and Cover: 14cm
Total Height with Pot and Cover: 18cm
Total Height with Pot Steam Rack and Cover: 25cm
Heating Power: 1300-1500W
Weight: 4.0kgs N. Weight: 3.5kgs
Safety Mark No: 191214-12
NEW: TAKOYAKI PLATE ACCESSORY (+$25)
ADD ACCESSORY TO CART TO PURCHASE!
Frequently Asked Questions (FAQ)
1. What is the material of the pot?
Answer: The pot is made of Aluminium alloy.
2. Is the pan removable? Can you wash the entire pan?
Answer: Yes, the pan is removable for washing. You are able to wipe the product base with a towel but do not wash the product body.
3. What is the material of the lid cover?
Answer: The lid is made of Aluminium alloy.
4. Is it possible to buy the spare parts of the product?
Answer: Yes, you can purchase the spare parts of this multi-cooker at our customer service centre 459-461 Geylang Road, S389420. We are open from Mondays to Fridays from 9.30am to 5pm and Saturdays from 9.30am to 3pm. We are closed on Sundays and PHs. Please avoid our lunch hour from 1pm to 2pm. You can also email email@example.com to arrange for delivery for $4.30 which is done through PayLah! online payment. You can place your order by emailing us at firstname.lastname@example.org with the model number and qty needed :)
Pricing for spare parts of MC 8201:
Power Cord - $8
Pot - $25
Pan - $ 25
Steamer Plate - $10
5. How many people can this hotpot feed?
Answer: 4-5 pax at one time! Perfect for a family/friends gathering