Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
TOYOMI 20” high velocity fan is the right solution for your cooling needs. It’s suitable for both indoor and outdoor use. This fan is capable of generating strong winds with three levels of speed and 90 degrees oscillation. The adjustable height also makes it possible to cool down any space without any restrictions.
20” Oscillating Velocity Stand Fan
90º Smooth Oscillation
With Metal Base & Blades
230V ~ 50Hz
Barcode No: 8886308915336
Height of Fan: 132cm
Box Dimension: 82x16x58cm
Safety Mark No: 151761-12
Download Instruction Manual Here:
Click Here to Download
Super fast delivery and super value for money! Received within 2 days! Love that It’s very windy on level 1! one of my best purchase on Shopee!❤️
Fast delivery! Easy to set up even without the instruction manual! Will recommend to family and friends!
Did not provide with assembly service. requested them but the driver told assembling was not his scope.
There was no information on the website that it is delivered without assembly
Thank you for your feedback, Jenny. At our company, our drivers are not specifically trained to assemble stand fans for customers. We have found that most customers are able to easily assemble the fans themselves without any assistance. Therefore, providing assembly as a standard service is not something we currently offer. However, we do offer assistance upon request. We are able to assemble the stand fan prior to delivering it if it is requested upon ordering. If you need instructions on setting up your stand fan, please contact us. We apologize for any inconvenience and appreciate your understanding.