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Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Elevate your home dining experience with the TOYOMI 5.8L Steamboat with Divider HS 172DV. Perfect for cozy family meals or entertaining guests, this steamboat allows you to enjoy two soups at once, thanks to its practical built-in divider. Its thoughtful design and durable construction make cooking and cleaning effortless, so you can focus on enjoying your meals.
Features:
✅ #304 Stainless Steel Pot with Divider
- Durable, food-safe material that resists sticking and is easy to clean.
- The integrated divider lets you prepare two delicious soups simultaneously, catering to different taste preferences.
✅ 2 Easy-to-Use Switches
- Independent controls for heating or warming functions, ensuring precise cooking and energy efficiency.
✅ Fast Heating Element
- Delivers rapid heat to get your soups simmering in no time.
✅ Stainless Steel Body
- Sleek, modern design that complements your kitchen while ensuring durability.
✅ Removable Pot
- Easily detachable from the heating plate for hassle-free washing and storage.
✅ Heat-Resistant Glass Lid
- Lets you monitor your cooking progress while keeping steam and flavors locked in.
Specifications:
- Capacity: 5.8L
- Pot Depth (to Divider): 8cm
- Pot Diameter: 30cm
- Height: 16.5cm
- Net Weight: 2.9kg
- Gross Weight: 3.3kg
- Box Dimensions: 340 x 210 x 340mm
- Voltage: 220V-240V ~ 50-60Hz
- Power: 1600W
- Safety Mark No.: 111400-12
- Barcode No.: 8886308912434
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