Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
The TOYOMI Anti-Dust Mite Vacuum is created with the purpose of killing deep welling mites and dust. It is a revolutionary vacuum cleaner that stops mites from ever returning. With 600W of power, our vacuum can clean beds, sofas, and carpeted floors without any issues. The vacuum generates high frequency vibrations so it can suck up all of your dust and dead mites at once.
Toyomi Anti-Dust Mite Vacuum is equipped with a UV germicidal lamp in order to effectively eliminate both the house dust mites, as well as all other microorganisms. The vacuum cleaner has been equipped with HEPA filter that traps 99.99% of dust particles, so that it is efficient in getting the job done.
Anti-Dust Mite Vacuum Cleaner
Silent Usage, Efficient in Killing Germs/Mites that may trigger sickness/allergies
With High Efficiency UV Germicidal Lamp
10,000Pa Strong Suction Power
99.99% Purifying Hepa Filter with Activated Carbon
Kills Dust Mites with Intense Heat of 55°C+
Beats Out and Kills Deep Dwelling Mites and Dust with High Frequency Vibration
Three Safety Sensors Automatically Shut Off UV Light
Switch On/Off Easy and Convenient for Use
Suitable for all Bed Mattress, Baby Crib and Sofa
Clean Exhaust Air with Mini Cyclone Design
Transparent Dust Cup for Easy Checking
Easy Empty Dirt Cup
Cord Length: 5M
G. Weight: 1.9Kgs, N. Weight: 1.2Kgs
Size of product: 300 X 250 X 130 MM
Size of Packaging: 360 X 170 X 290 MM
Barcode Number: 8886308916166
Safety Mark No: 190886-12
Product is good and easy to use... Just a bit noisy.. However with the noise you'll know that there's uv light...
Fast delivery. It works as per picture. A bit heavy though. Happy with my purchase. I do feel my bed is cleaner now
Value For Money:okay Performance:good Best Feature(s):lightweight, long wire 2nd purchase. Buying as gift. I use it myself for bed and sofa. Not very heavy, and wire is very long so can cover my king size bed
Vacuum is handy and has a very good suction power, planning to get one for my mum.
The vacuums UV light doesn't always turn on when pressing and gliding the vc. Suction isn't enough to get rid of dirt. Felt was a waste of money.
Hello Adelene, we appreciate your feedback. We regret to learn that your experience with our vacuum did not meet expectations. To ensure the UV light functions properly, the vacuum needs to be placed on a flat surface. The UV light will not activate if the two sensors are not in proper contact with a surface, a safety feature designed to prevent the light from shining into anyone's eyes. Rest assured, the suction power is robust enough to effectively eliminate dust and dirt from your surfaces. You can inspect the dust container immediately after each use to witness the satisfying accumulation of dust. We hope that in your next use, you'll come to find greater satisfaction with the product!