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Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
🎄 TOYOMI CHRISTMAS SURPRISE BOX: DECEMBER ONLY 🎁
Worth over $100, yours for only $70!
Celebrate the season of giving with Toyomi, a trusted homegrown brand since 1967. This December, we’re spreading festive cheer with a limited-edition Christmas Surprise Box, packed with practical, thoughtful essentials perfect for the holiday season.
✨ What’s Inside?
A once-a-year mystery box featuring 2 or more full-sized Toyomi appliances, specially curated for Christmas hosting, gifting, and everyday home living.
Every box is guaranteed to exceed $100 in retail value, but you’ll only pay $70 — the rest is our Christmas treat to you!
❤️ Why You’ll Love It
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Guaranteed Value – Over $100 worth of products
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Festive & Practical – Real appliances you’ll actually use
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Perfect for Gifting – A fun surprise for loved ones
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Limited Christmas Edition – Only available in December
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Support Local – From a brand Singaporeans trust since 1967
📦 Box Details
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Includes 2 or more full-sized Toyomi products
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At least one item will match your selected theme (themes are a guide, not an exact guarantee)
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All products come brand new in original packaging
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Includes 1-year local warranty
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All sales are final — Surprise Boxes are non-exchangeable and non-refundable
✨ Customise Your Christmas Surprise!
Choose your preferred category at checkout and let us curate the perfect box for you:
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🎅 Festive Hosting Favourites
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🎁 Bright & Fresh Living Bundle
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✈️ Travel Essentials
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💧 Hydrate & Stay Cool Collection
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🔪 Prep + Cook Set
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🏠 Stylish Kitchen Picks
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🎄 Or choose “Surprise Me!” and let us pick something magical for you
🔥 LIMITED DECEMBER DROP — WHILE STOCKS LAST
Available 1–31 December only. Once sold out, it won’t return until next Christmas!
