Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Our modern designed digital infrared cooker is perfect for cooking everyday meals quickly and warming your favourite food fast. The top panel is made of premium German durable black vitro Ceramic plate which is long lasting and can withstand high heat. It also has a safety overheat sensor in the middle to prevent the cooker from overheating. Easy to operate and comes with a barbeque stainless steel plate which gives you the option to grill food.
Digital Infrared Cooker
Multi-Level Power Driver, Easy Operation
German Tech, Black Vitro Ceramic Plate
High Efficient Infrared Ray Cooking System
With Stainless Steel B.B.Q Tray
220 – 240V ~ 50/60Hz
Dimension of cooker: 360 x 280 x 70mm
Barcode No: 8886308915329
Box Dimension: 45x12x34cm
Safety Mark No: 151760-12
Download Instruction Manual Here:
Click Here to Download