Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Introducing our Toyomi Multi-Function Electric Stackable Steamer – the durable and rust-resistant kitchen essential that simplifies your cooking routine. Boasting eight preset functions, our Stackable Steamer simplifies the steaming process, making it a breeze to prepare various dishes. With the inclusion of a hotpot feature, you can enjoy the goodness of steamed dishes alongside a delightful hotpot experience, all in one appliance.
Along with two high-quality stainless steel 3.5-liter stackable trays, this steamer lets you cook multiple dishes simultaneously, saving you time and effort and making it a breeze to enjoy healthy and delicious meals.
✅ 8 Default Functions with 24 Hour Preset Timer
Congee, Noodle, HotPot, Stew/Cook, Seafood, Meat, Egg/Custard, Corn/Grain
✅ Micro-com. Control Panel
Allows for easy function selection and precise temperature and timing adjustments
✅ 2x 3.5L Stainless Steel Steamer
Prepare multiple dishes with its stacked capacity. Durable and rust-resistant
✅ #304 Stainless Steel Pot, 2.3L Capacity
Prepare hot pot, soups, desserts and more directly in the pot. Durable and rust-resistant
✅ Precise Temp. + Dry-Boil Protection
Sensors ensure accurate cooking temperatures and prevent dry boiling
✅ Cool Touch Handle
Ensures a comfortable and secure grip while handling the steamer, even when it’s hot
220 -240V ~ 50/60Hz, 1000W
Box Size: 325 x 285 x 337mm
N. Weight: 1.8kg G.Weight: 2.5kg
Safety Mark No: 230429 -12