Stainless steel body
Non-stick cast iron heating plate
Modern Elegant Design
Variable Heat Settings
With Indicator Lights
Hotplate Dimension: 260X260X90MM
Big element Diameter: 180MM
Frequently Asked Questions (FAQ)
1. What is the maximum pot size that you can use on this cooker?
Answer: Maximum pot with a diameter of 19cm.
2. Can you use all kinds of pot?
Answer: Yes, you can as the cooktop is made of ceramic.
3. Can I use the hotplate for the whole day?
Answer: It is not recommended. However, it is possible when used on very low heat.
4. Can I put a kettle of coffee?
Answer: Yes, you can.
5. What is the material of the cooker body?
Answer: It is made of stainless steel.
6. Will the body be hot when you are using?
Answer: It will be hot touch but will not scald you. However, do not touch the heating element.
7. How long does it take to boil water?
Answer: Approximately 30mins to boil a standard pot of water.
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below:
Monday to Friday: 9.30am to 5pm
Saturday: 9.30am to 4pm
• Please bring along your order confirmation email for collection.
• Collections are to be done within 2 weeks and will be cancelled/forfeited if they remain uncollected without prior notice.
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.