Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
The TOYOMI Travel Steam Iron 900-1100W TSI 2396 is the perfect travel size iron. With dual voltage you can use it in any country around the world and its lightweight design makes it even easier to take on your travels.
The 2-in-1 steam and dry function of the TSI 2396 will release wrinkles in a matter of seconds. It’s easy to glide along the fabric thanks to its stainless steel sole plate, while its powerful 900W motor allows you to conquer even the toughest fabrics despite its small size!
Stainless Steel Soleplate
Steam or Dry 2 in 1
10 - 120V ~ 50/60Hz
220 - 240V ~ 50/60Hz
Power: 900 - 1100W
Dimension: 230 X 107 X 112 MM
Barcode No: 8886308915572
Safety Mark No: 161440-12