Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Cleaning has never been this easy with our TOYOMI HEPA Vacuum Cleaner. This handy little vacuum easily tackles messes, ensuring that you can clean quickly and efficiently. Its handy dimensions make it easy to store and its lightweight design makes it easy to control and carry. The washable HEPA filtration system makes sure that dust particles are captured in order to maintain the cleanliness of your home for years to come.
TOYOMI’S vacuum cleaner is equipped with a thermal cut-off system that prevents motor from overheating. This feature can prevent damage to both the motor and the filter, extending the life of the vacuum.
Compact and High Absorbing MAX. 1600W Power, Powerful but Quiet
Washable HEPA Filter
Levels Filtration System for Easy Filter Changing
Light Weight and Space-Saving Design Making the Unit Easy to Use Anywhere
Automatic Cord Rewind for Easy and Effortless Cord Storage
Resettable Thermal Cut-Off prevents Motor from Overheating
Full Equipped Accessories:
- Versatile Crevice Tool for Those Hard to Reach Areas
- Dusting Tool Makes Dusting Easier, Sucking the Dust Directly
G. Weight: 6.3Kgs, N. Weight: 5.5Kgs
Size: 410 X 275 X 295MM
Barcode Number: 888630891574
Safety Mark No: 171228-12
Please kindly note that the external product packaging is not pristine as a result of moisture during storage. The internal product is properly wrapped and protected from the external conditions and working perfectly fine. We have priced the product at a much lower price to compensate for the external packaging. We wish for your kind understanding.