Shipping & Returns
Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Toyomi Warranty Registration
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
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- Micro-computer preset temperature controls
- Keep warm function maintains temperature for 60 minutes
With 5 preset temperatures: 40°C Baby Milk, 60 °C Honey, 80 °C Tea, 90 °C
coffee, 100°C noodles, oatmeal, etc
- LED temperature display shows current water temperature with touch control buttons
- Extra Wide opening lid for easy refilling and cleaning
- Boil-dry protection to protect product for longer product lifespan
- Advanced British-Strix controller for longer lifespan and higher efficiency
- Cool-touch Outer Shell
- BPA Free - Food Grade SUS304 Stainless Steel with concealed heating element
- Stylish and ergonomic design for easy handling
- 360 ° swivel power base with power cord storage
- Skid proof handle with button
- 1.7L glass jar with see-through water level gauge
- N. Weight 1.32Kg G. Weight: 1.76Kg
- Box Size: 230x230x330mm
- Diameter of circular base: 18cm
- Diameter of Lid + Handle: 18.5cm
- Height: 28cm
- 220 - 240V ~ 50/60Hz
- Power: 1500W to 1700W
- Barcode No: 8886308916302
- Safety Mark No: 200369-12
quick delivery, box slightly dented but kettle working as expected. love the preset features for diff drinks. its very quiet too and no vibrations.
item well received. it was recommended by friend. first day tried it and yes the sound is minimal. fast boiling. weight acceptable. hopes this brand item last longer. looking forward.
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