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Local Shipping (Singapore)
• Once order is confirmed, delivery within Singapore will take 1-3 working days which exclude Sunday and Public Holidays.
• Upon receiving the order, our delivery team will contact you within 1-3 working days for the delivery schedule.
• Delivery will be on Monday to Friday between 11am to 5pm, Saturday between 11am-4pm.
• Should there be a failed attempt at delivery, an additional shipping charged will be charged to you for each subsequent re-delivery attempt. All shipping rate (charges) are not refundable.
Self Collection
• We provide a self-collection option at our service centre (459-461 Geylang Road Singapore 389420 (next to Lorong 25))
• Please call in advance before arrange for self-collection.
• Self-collection operating hours as below: Monday to Friday: 9.30am to 5pm Saturday: 9.30am to 4pm
Cancellation of Orders
• Customers are allowed to cancel their order within 24 hours.
• Cancellation after 24 hours will require an administration fee of $10.00
• Normal processing time for refund (for order cancellation) is 2 to 4 weeks from the date of request. If a cancellation fee of SGD10.00 has been imposed, the refund amount will be the purchase price with SGD10.00 deducted.
• We do not implement cash refund for products sold online.
Exchange and Return Policy
• All goods sold cannot be returned.
• Request for exchanges are only allowed within 5 working days from the date of purchase or delivery if you have received an incorrect or defective item.
• Clearance offer or promotions items are not eligible for refund or exchange.
• After 5 working days, customers are requested to send products in to National Electrical Traders for repair/service.
Automatic Warranty Registration
All products purchased from toyomi.com.sg will automatically be registered in our system. No further warranty registration steps will be required by our customers.
If you're bringing your product down to our customer service centre, simply let our staff know your name and contact number and we will be able to find your purchase records in the system.
Make your next bbq with friends and family a smokeless one. We are excited to announce our TOYOMI Electric Smokeless BBQ which is perfect for 4-5 people. Enjoy your party without the smell of burnt charcoal, with the TOYOMI Electric Smokeless BBQ you will be able to enjoy your barbeque without having to worry about smoking up your entire house.
With 2 Aluminium Die-Casting Grill and Griddle Plate
High Temperature Non-Stick Coating
Smokeless Grill, Airflow Technology With Smoke Capture Fan
Adjustable Temperature Control
With Glass Cover
Removable Parts Idea for Easy Cleaning
Dishwasher-Safe Parts
Specifications:
220-240V~50/60Hz
1500W
Product Dimension: 48 x 30 x 18cm (L x B x H)
Grill area: 33cm x 23cm
Box Dimension (LXWXH): 527x213x373mm
N.Weight: 7.05KGS
G.Weight: 7.90KGS
Barcode No: 8886308916104
Safety Mark No: 190799-12
Download Instruction Manual Here:
Click Here to Download
Frequently Asked Questions (FAQ)
Will the smokeless grill eliminate smoke, oil and odour?
Answer: Toyomi Electric Smokeless Grill is really smokeless as it uses Airflow Technology with Smoke Capture Fan to remove smoke and returns clean filtered air. It will reduce the odour from the smoke but not the smell entirely. The oil splatters from the food will also be absorbed by the fan to reduce oil to a certain extent.
Will the oil and water drip into the electric unit?
Answer: No, the oil and water will flow into the drip tray and water tray. The trays are detachable for easy-cleaning.
Can you control the fan speed and heating strength?
Answer: Yes, there is a Smart Control Panel where you can adjust the heating temperature and activate the Smoke Capture Fan feature.
How can I buy the extra grill plates and for how much?
Answer: Both grills are $25 each and can be purchased through